Hi, my name is Susan! I have been working at Complete Home Solutions for almost a year now.
Being a Home Comfort Customer Care Specialist, I make sure that clients concerns and needs are being met. I am one of the first voices you hear when you call! In the past, I have done dispatch for my family's business for years which helped me learn most of the customer service skills and how to manage a hetic day. I have also worked as a receptionist and bank teller. I'm used to working with clients and making sure that they get the best service possible. I love the people I work with and our clients. I enjoy being a part of the team that makes it feel like a family.
In my spare time I like to travel, watch movies, shop, and spend time with my family. Especially my grand puppy Nelli Rose!