Job review from Charles in Sebago, ME 04029 on 05/09/25
Overall Rating:
4 out of 5
Our Overall Service
Call Representative
Did not receive return call related to scheduling the correcting incorrect prep and pouring of concrete around our boiler.
Sales Process
Our Installation Crew
Three different crews were involved in our instillation. It seemed to be there was a lack of communication between whoever was supposed to tell the prep crew how our basement was to be set up, and also between the concrete pouring and clean up crew.
The Cleanup Process
After cutting out the concrete that was incorrectly pour up next to our boiler. It looks like from the pictures that the loose concrete pieces were not clean up around the boiler.
What type of work did you have done:
Basement Waterproofing
What made you choose our company:
I thought the person doing the sales presentation and the brochure/book you sent were excellent. Your sales person, Sam, and your documentation made me feel very confident you were the right organization to do the job. Also, I like your video on YouTube.