Job review from in Berkeley Heights, NJ 07922 on 06/05/20

Overall Rating:

5  out of 5
Our Overall Service

Zach had the old one out and installed the new one effortlessly not an easy task with an older home.

Call Representative

Kayla is one of the best customer service reps, I do not say that very often. She is courteous, sweet and always follows up with each call never leaving a client without updates on service calls. Paul and Mike she is a keeper ,

Sales Process

Zach, no hard sell just the truth always!

Our Installation Crew

Zach

The Cleanup Process

Zach has worked on several of our projects and he never leaves a mess always cleans up before he leaves

What made you choose our company:

We have been Client's for many years and several projects, from converting our fireplace to gas, installing a water commander backup to our sump pump, new boiler and water heater just to name a few. I chose Pipeworks after I had a meeting with Pipeworks owner Paul. Unlike other Companies I truly felt that Paul was an honest and sincere business owner who's main purpose was to make sure any job his Company was hired to do would be completed with the upmost Client Satisfaction! And I was not wrong! He stands by his word! This is a GREAT Company with very talented Employees! Thank you Paul and also Mike T, Love you guys!

Company's Response:

Thank you so much for the amazing review, Mary!  Reading this review made our week!  What you described with our excellent customer service, great company and talented employees is exactly what we strive for!  We are so pleased to hear that Kayla and Zach both exceeded your expectations and wanted you to know that we also think they are fantastic along with everyone at Pipe Works Services!  We truly appreciate you and you being part of our "Pipe Works Family of Customers" and we look forward to our future services together! 

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