Job review from Mark in Ithaca, NY Ny on 02/26/15
I'm waiting to hear that you have located the air pressure switch. Matt did a great job bypassing it so we have heat, but I don't want to go too long without a new switch. I know they are available on the web so why can't you locate one for me?
I also felt pressure to replace the boiler right away. I agree that I need to do that before long because Munchkin is out of business, but I don't want to rush into spending an amount in the 5 figures.
I called in at 6:45 AM when I discovered we had no heat. I was told I would be called back at 7 when the office opened. When I didn't hear by 7:30 I called back and got scheduled for the PM, and was delighted to get a later call that Matt could come in the AM.
Matt is very smart and articulate but I began to get the impression that he has been encouraged to upsell. Based on what I read online I certainly wouldn't go for a Navien after my Munchkin experience.
