Job review from Wendy in 13065, NY on 03/02/15
Hans Helmer is a very good representative for your company.
Our Overall Service
Hans called before arriving to discuss the problem and determine what was needed to correct the problem.
Call Representative
The person was pleasant to deal with. It would be helpful to be given a general idea of when the rep would arrive.
Our Service Person
Hans was very personable and made the repairs and waited to make sure everything was working before his departure.
Our Service Person's Diagnosis
The problem was obvious as the connection in the copper pipe which was corrected previously by Halco had come apart again.
Our Service Work
Service was restored as desired.
The Cleanup Process
N/A
