Job review from in Endicott, NY 13760 on 04/19/23

Overall Rating:

4.6  out of 5
Our Overall Service
Call Representative
John P and Eric handled themselves in a very professional manner, And were quick to contact me, or get back to me when we couldn't initially connnect.
Sales Process
We had a tough time getting on the same page for dates to do the work, then to address a few issues that needed cleaning up after the initial work. John P was very professional, courteous, and kept at it until we could schedule dates that worked for us and Foam-It. Thank you John.
Our Installation Crew
The initial crew of young men did a very good job back in May of 2022. Gabe came by on February 1, 2023 to look at the issues that we had from the initial install, and corrected a couple himself. Very professional young man. Frank and the other young man that helped him (my apologies; I cannot recall his name) on March 24, 2023 were both very friendly and courteous, addressed our issues, and answered all of our questions. Frank went over and above to correct a few things that needed touching up. Enjoyed working with these two.
The Cleanup Process
The young man that worked with Frank on 3/24/23 did a very good job of sectioning off the living area, and the areas that needed touch up. Minimal clean up was required (and he even ran the vacuum!). Thank you guys.

What type of work did you have done:

Insulation

What made you choose our company:

The NYS program that we qualified for. As senior citizens living mostly on fixed incomes, this helped us get our home insulation upgraded, and at a nominal out-of-pocket cost to us (for the bottom 12 inches from our basement floor up, which I don't totally understand). The crews were friendly and courteous, and did very good jobs of cleaning up after their work.
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