Job review from in Batavia, NY 14020 on 02/01/17

Overall Rating:

5  out of 5
Our Overall Service

I couldn't be happier with the service from True Energy Solutions. Working with them was straight forward and I always felt like I was in good hands. The energy evaluation of my home was very thorough, I was given suggestions and I felt my concerns and questions were addressed professionally and with an extra sense of care. You can tell that True Energy Solutions believes in the work they do and the importance of energy efficiency. Now my home is much more comfortable, I have turned up my thermostat and I am still saving more than half of what I use to pay for heat.

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What made you choose our company:

The energy efficiency evaluation of my home was very thorough and the auditor took the time to go over it with me. I could see that the auditor believed in the evaluation process and it impressed me that I was given options and suggestions. The process was personal to my situation and didn't feel like a cookie cutter plan. The auditor listened to what the problems were in my home, what I was looking to achieve, and helped me figure out the best way to move forward. I had three other professionals check the duct work to one of my rooms previously and no one found a problem. I lived with an extremely cold room for many, many years until True Energy Solutions took a look and found leakage in the duct work. I didn't know how to check for that and the prior professionals just told me that the duct was indeed open and they didn't know why that room would be colder. I am very impressed with the support and professional work I received.

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