Job review from in Rochester, NY 14618 on 04/23/18

Overall Rating:

5  out of 5
Our Overall Service

We had a positive experience with True Energy Solutions. In our case, it felt a little like we had to wait a bit longer than we should have for new windows to arrive, but that was only because the windows TES sells are so popular.

Call Representative

Jodie was very helpful in scheduling and communicating with us about our windows and window inserts orders.

Sales Process

Damian Hodkinson was very helpful with explaining things and reassuring us about the installation and energy performance of the windows we ordered The windows were installed in Summer 2017, and are a terrific home improvement. We let them go through a winter before writing this review, and everything about the windows is still outstanding. We're very happy with our purchase.

Our Installation Crew

Tom Eberle and John were both excellent installers. Very polite, very thorough, and always considerate of our needs and always willing to answer questions and concerns during the replacement of eight old 50's windows (four different types).

The Cleanup Process

You did a great job and took away all old material, etc.

What made you choose our company:

You were local/close by, and you were also the only authorized Indow Windows agent in our area.

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