Job review from in HURRICANE, WV 25526 on 03/21/14

Overall Rating:

5  out of 5
Our Overall Service
THE SERVICE WAS BEYOND MY EXPECTATION.
Call Representative
A+
Our Office Staff
I MADE MANY CALLS AND THE STAFF WAS POLITE AND WILLING TO ANSWER MY INQUIRIES IMEDIATLEY.
Sales Process
SO INFORMATIVE AND DID NOT TRY TO SELL ME ANYTHING I DID NOT NEED.
Our Installation Crew
THE CREW WAS INFORMATIVE AS TO EVERY STEP THEY TOOK AND WORKED TOGETHER VERY WELL.
The Cleanup Process
THE CREW WORE COVERINGS TO THEIR BOOTS AND CLEANED UP SO WELL THAT IT WAS NOT EVEN NOTICIBLE THAT THEY WERE HERE.

What made you choose our company:

MY HEAT WENT OUT IN THE MIDDLE OF A FREZZING SPELL. I FOUND THE AD IN THE PHONE BOOK ALONG WITH TWO OTHER LOCAL COMPANIES. I RECEIVED QUOTES FROM ALL THREE. DODRILL WAS THE ONLY COMPANY THAT EXPLAINED EVERYTHING IN DETAIL AND INSPECTED MY ENTIRE HOUSE FOR IMPROVEMENTS. I WAS SWICTHING FROM ELECTRIC TO GAS WHICH REQUIRED GOING FROM A HEAT PUMP TO A AIR CONDITIONER. THE OTHER COMPANIES WERE SELLING ME A HEAT PUMP WHICH WAS NOT EFFICIEANT. THAT SHOWED ME THAT THEIR KNOWLEDGE OF HEATING AND COOLING WAS LIMITED. DODRILL TOOK SOME TIME TO GET TO MY JOB BUT I BELIEVE THAT IT IS BECAUSE THEY ARE SO BUSY DUE TO THEIR REPUTATION.

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