Fast response - knowledgeable - Thank God for the service contract.
Henry O. of Naples, NY
Tuesday, November 30th
Jim did a very through assessment of my plumbing situation.
Tim D. of Naples, NY
Sunday, November 21st
Halco,
I would like to thank you for the wonderful job your crews performed while insulating my house in Naples. As a result of the process, my home is much more comfortable this heating season!
I have already sent you my thoughts on the men who actually worked on the task of insulating the house. However, I have been remiss in not informing you of the professionalism and expertise demonstrated by Energy Advisor, Greg Hays, and Supervisor, Ron DeRue during the entire process. Both gentlemen are very knowledgeable and were able to answer all of my questions throughout the project. Moreover, they were willing to listen and to incorporate my input into the process. They were very respectful of my home and ensured that all work was performed carefully and properly. When questions or problems arose during the installation, both were able to provide answers and solutions.
In one instance, I identified what I thought to be a deficiency with the spray foam installation in the attic and above the garage. After reviewing the work that was performed, they agreed with my findings and made arrangements to have additional spray foam sprayed in. This helped to make the dwelling much more energy efficient.
Halco is very fortunate indeed, to have two such highly qualified professionals representing your company. Additionally, on the advice your representatives, I have also signed a contract to have Halco service my propane furnace and water heater making me a platinum customer.
Respectfully, William S.
William S. of Naples, NY
To Whom It May Concern @Halco.
Chris and James showed up right on schedule, after we talked on the phone, and got right to work. They sealed up the crawlspace in quick fashion, that looks very professional. I did not know about the vapor barrier, but James took a moment to explain that. It really looked nice when finished. I'll be proud to show it off when people come to visit. Next came the attic.
The attic needed a little more prep work than originally anticipated, but the guys used some foam board, and spray foam, and got the job done. They laid down a nice thick layer of the cellulose very even about 21" deep anticipating it would settle down to 18". Everything was handled very professionally right down to sealing the hatches shut. I would hire them again in an instant.
The most impressive praise came from two of my friends; one is a carpenter, and the other is a general contractor. I was a little out of my area of expertise so I asked them to talk to the guys, and look at the work. Both said no question that I had hired a good group of guys, and that everyone was very knowledgeable, and that they could not do a better job themselves. This from 2 guys with almost 80 years combined experience in home building, and remodeling.
Sincerely,
Hal R.
Hal R. of Bath, NY
Monday, September 15th
This afternoon we had an appointment to have our furnaces cleaned with one of your technicians. His name is Danny. We have always been extremely pleased with your company and with all the different tech's that have come to service our needs, but Danny was exceptional. He was very, very thorough with his work, extremely kind and very, very considerate. He never hurried but took his time. So we would appreciate you giving him a thumbs up for us.
We are giving Danny, 5 stars, and Halco 5 stars. We are so glad to have you on our side for all of our plumbing and heating needs.
Sharon T. of Bath, NY
Thursday, September 5th
The furnace and AC have performed very well and the annual service has been great. Thanks.
David B. of Farmington, NY
Wednesday, April 13th
I can always count on your company coming when I really need them - even on a holiday weekend.
Kathleen M. of Farmington, NY
Tuesday, July 5th
Jim not only did quality work in a very timely and clean manner, but was friendly and offered advice on other things that could use some attention in our house. A true asset to your company.
Steve R. of Farmington, NY
Tuesday, March 30th
Courteous, honest, and to the point.
Barbara C. of Farmington, NY
Tuesday, May 19th
Bob did an excellent job. Very pleasant & answered all my questions.
Betty T. of Farmington, NY
Thursday, June 24th
John H. did a good job. I am pleased with the service.
Beverly J. of Farmington, NY
Thursday, May 14th
Jim was very professional & friendly. He explained what he was going to do & got it done very efficiently.
Bill L. of Farmington, NY
Sunday, October 31st
Your technician was very polite, explained everything, and did an excellent job.
Carl & Dorothy R. of Farmington, NY
Monday, May 7th
We find the company to be very professional and the technician to be knowledgeable and friendly, like the 8am - 9pm hours.
Dale & Nancy S. of Farmington, NY
Friday, January 28th
All Techs from the Halco have been knowledgeable and courteous. I have been 100% satisfied. I look forward to continued business.