Job review from in Pgh., PA 15237 on 08/25/26

Overall Rating:

4.8  out of 5
Our Overall Service
VERY have been for years
Call Representative
Every time it is a pleasurer
Sales Process
Came out the same day I called, The owner of the company that damaged my A/C unit keep telling me he called places but no one would come out to give him an estimate?
Our Installation Crew
That would be Mr. Keillor and Mr. Haynes. I listened to their communications and watched there interaction as a TEAM and was impressed. I worked 26 years in a field that required total teamwork every day and they just seemed to have a natural ability to work very well together. The Lead gave clear, concise direct and guidance when appropriate. Mr. Haynes appears to have paid attention during his schooling and training. I will venture to say the owner has a keen ability to pick top notch employees.
The Cleanup Process

What type of work did you have done:

Heating & Cooling

What made you choose our company:

When we moved into this residence we had work done by Economy Heating and when your company absorbed them we came along figuring we would have the same employees come for tune ups and repairs, etc. Do not regret that decision. After our A/C was hit with a deck mower a rep. from another company, sent by the owner of the deck mower, came 20 days after the incident and reported he could cut some new tubing and use needle nose pliers to bend and straighten stuff and it would be just fine when he was finished. I was appalled that any company could promote such activity and realized how people could be bullied into decisions by unscrupulous persons. It didn't mater because I had already made it clear who was going to tend to the unit. Long story short we appreciated the immediate response to inspect and then replace the unit. Thank you.
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