Just wanted to say a special thanks to Ed Jansen and assure HALCO they have a great technician! He was very patient and very eager to answer all my questions. Thank you for taking care of my emergency yesterday.
Janet H. of Newark, NY
Wednesday, March 13th
Logan,
Just wanted to thank you again for going "above and beyond", especially when our furnace acted up in the midst of our "project". Your professionalism and care and respect for our home meant so much AND you won the trust of my dad (who isn't easy to please... trust me). Everyone who came into our home was extremely professional and was everything you said they'd be. You're a young man with integrity. Don't lost that. Your customers appreciate that and you'll go far. Just a small token of thanks for your "special care". Enjoy dinner with your wife.
With many thanks,
Al & Vicki (and Doug)
Al & Vicki N. of Newark, NY
Tuesday, April 9th
Your service has always been great and I always recommend you to others, as I did recently for Newark Ambulance where I work as the Financial Officer.
Dave S. of Newark, NY
Monday, July 29th
Yesterday Dave came to do some plumbing work, after coming last week for my yearly furnace service. As usual, your work was good and Dave is a great guy to deal with, so this email is not about a problem with anything. I share ownership of this property with my sister and try to keep track of my expenses related to the house. I also used both of my service agreements for the furnace and for the plumbing work for my sump pump. Then, on top of that, I paid for an extra hour or so of labor and for some materials. Is it possible to itemize or at least provide me with something to show my total cost for both of these visits, to include the total for my pre-paid services and for the additional costs. I would be very appreciative if you could help me when you have the time. Again, I am very pleased with your service over the years. Although all of your people are always nice, Dave was exceptional and I want his boss to know that.
Dave S. of Newark, NY
Wednesday, August 21st
Very pleased with the crew that installed the furnace. VERY good work ethic. Great job.
Frank C. of Newark, NY
Sunday, February 7th
To let you know, I always have asked for Gunner and he has been available within a day or two. He is very professional and capable! He explains his work and gives any helpful suggestions. You have a very good employee in your company!
Hal L. of Newark, NY
Monday, February 15th
Arrived on time - Ed was easy to talk with & very knowledgeable. Fixed our AC and was able to answer all our question.
Rodney B. of Hall, NY
Friday, June 25th
Professional, respectful, friendly, knowledgeable, and kind. Tim explained the things he saw in detail to us, which was nice for my boyfriend who is older and misses some parts of the conversation sometimes. Thank you for a job well done. We would like to request Tim to come back into our home for any service call we would need in the future. Have a great day.
Cindy V. of Hall, NY
Wednesday, June 1st
Another employee of yours that we have had in our home within the past week and we were extremely happy with his knowledge, friendliness, and ability to communicate in simple terms with my husband and I. I am so impressed with your employees. Sure makes a difference when someone is listening to your problems and concerns about the place you call home.
Cindy V. of Hall, NY
Thursday, August 24th
The young man in our home was professional, knowledgeable, polite, friendly, and kind. A pleasure to talk with him as he listened to our concerns. Update Upon Revisit: Professional, kind, courteous, listened to our questions and made sure we understood the answers. Great find when you hired him on your staff.
Cindy Vanostrand & R. of Hall, NY
Friday, May 16th
This is the 2nd time that Luke worked for us. He is quiet & deliberated as he solves problems/makes repairs. "Thank you, Luke."
Larry & Anne G. of Penn Yan, NY
Thursday, February 4th
Dave did an excellent job for me. He was professional, courteous and accommodating.
Barbara S. of Penn Yan, NY
Monday, July 19th
J. Baker was a professional in servicing the air conditioning at our lake house. He did what was necessary in checking parts, filter, etc., and did not replace the filter when it was not necessary. We appreciated his honesty!
Carol E. of Penn Yan, NY
Tuesday, July 21st
Pete was the best of all technicians sent to date.
Christie C. of Penn Yan, NY
Wednesday, June 10th
John was professional and extremely competent. His timely assistance was very much appreciated!
Christopher W. of Penn Yan, NY
Monday, December 19th