Testimonials for GSM Services

Our electric bill was averaging $550.00 per month for well over 2 years. After speaking with various friends with similar size homes, they said their bills were about $350 per month. We were perplexed and concerned. I searched for a company that specializes in home energy evaluations to help us figure out our astronomical utility bill. As we have several large aquariums in out home, my original thought was all the electricity the tanks were pulling. We scheduled GSM to come in mid January for an evaluation. Mr. Smith from GSM spend hours in our home inspecting and evaluating our "leaky" house. Well his pictures were the proof. All the cold air in the winter that is up in our attic, was leaking into our living space because numerous ducts and venting spaces were not sealed properly. The same in the summer.... Our cool air from an overworked air conditioner was leaking up to the hot attic. Mr. Smith showed us how additional insulation, duct dealing and air sealing would make a difference for us financially as well as more comfortable in our living space. We decided it certainly made since and even if we could save an additional $100.00 per month, that would add up over time. A month after our install..... the proof is astounding. We are no longer in sweat shirts or jackets and the heat isn't running full blast. Our son's room is warmer at night, so no need for his 4 blankets. I actually walked around last week without socks, because the house was comfortable. Our heat is staying inside!!! And the happiest part..... Look at this photo.

Everyone we had contact with was very courteous and helpful. Kelly's no-pressure salesmanship won us over! He was helpful, without judging us. Owen explained how our new thermostat worked and made sure we understood. Very good experience!!

Mr. Ripple explained to us about the air conditioning and what type we were getting.  He explained it very well.  Everyone did an excellent job.

Over the years I have been very pleased with the service I have been getting.  Can't think of anthing less than very good. Thank you.

There is not enough room on this page for me to tell you how much I think your company is worth.  I have never seen people do their job as well as your people did.  They not only were courteous, not only knew their job well, but answered all questions, (and I asked a lot!)  They covered everything up and took care as not to make a mess anywhere.  I have never seen workmen do their jobs (hard work) and still take time to answer any questions with a smile!  There was even a real young little fellow who must have been raised right - because he was nice & polite.  When I asked him about stuff he was doing - he explained what they were going to do in detail.  They even wore "booties."  I wish all workmen were this good!  They cleaned up outside very well, and there was a mess of stuff that had to come outside because they were replacing my entire duct work.  You should be proud of those guys that are representing your company.  I wonder if all of your crew is this nice?  I also wish I had called your company 20 years ago to put in my heating unit.  If it goes - before I do - I will be calling your company to replace it.  I am sure because of the good job your people did, my heating & air conditioning bill will be less!  Thanks, for having such a good crew.

The service guys were very professional and respectful of times involved.  Always left work areas clean at the end of each day.  They stayed until the job was done - not leaving to go to another job.  Would not hesitate to use GSM again.

Not possible to improve your service.  Thank you for the care of your customers - We are always so very pleased.

Always a great experience. I love that I get an email when the technician is on the way that includes their name and a picture so I know who to expect.

I recently had my attic fully insulated with GSM.  I am so grateful for the crew and their ability to do quality work at a competitive price.  The work was done to perfection and the crew was friendly, courteous, and diligent about cleaning up after themselves.  The house operates more efficiently than ever and the difference is incredible.  Thank you GSM for providing good old-fashion quality work, integrity, honesty and friendly service.

"Zack was right on time, he was very polite and explained what he was doing as he progressed with the system check. He reviewed what he had done and made a recommendation about a system improvement.  I was very pleased with his service."

"We wanted a company that we could depend on when we needed them and not give us the run around.  That comes down to dependability."

"I admire the fact that your employees are obviously proud of your company's reputation and consistently go above and beyond to maintain the trust of your customers. Jim Smith was wonderful to work with in making decisions about our purchase.  He addressed every question and concern, and there were many! Danny Painter, Shane and Craig all took time to speak with us during the installation.  They were very courteous, friendly and professional.  Danny was especially helpful in keeping us informed on the progress and explaining the new system and control panel.  During the sales process, the installation and after everything was complete, Sean Driscoll was the name I heard over and over again.  When speaking with Sean, the reason became very clear.  This guy is smart, articulate, professional, caring... the list goes on.  I'll just say that he represents the very highest standard of a customer-facing employee.  Amy is always friendly, helpful, reliable and a very pleasant voice for GSM.  We have every bit of confidence that when we all with a question or concern she will be sure it's addressed promptly.  Steven Long came by to check on the installation.  It was a pleasure seeing and talking with him.  We always appreciate his commitment to excellence which is certainly reflected in GSM's products, services and most importantly, in their employees.  We've been GSM customers for over 20 years.  During that time, we've learned, there may be cheaper options out there but there is no better value." 

I was referred to GSM in 2011by a technician of a previous air and heating company I was dealing with.  The company he was working with was about to shut down, so he recommended that I try GSM.  I called GSM, and a technician came out to inspect my unit.  The technician informed me that I needed a new furnace.  He went over everything with me such as pricing, and explained all that he was going to do when installing my new furnace.  He answered all my questions and concerns. GSM is the best! They are punctual, polite, respectful, kind, and will explain everything in detail. The most exciting thing is the low monthly fee they charge for maintenance.  I recommend GSM to everyone.  You will not be disappointed.

I really don't think GSM Service team needs any improvement.  The tech was very knowledgeable, curtious and polite. Thank you for you help.  Appreciate you GSM team.

It is not possible to improve.  The Long's have a talent for hiring and training people.  We so appreciat this company, it's people and what it does... especially Jason, who helps us better understand our heating and cooling system.  Thanks so much!