Excellent service. Night call was handled very well by Hans & next morning service call by Pete F seemed to have corrected the problem. Very courteous.
Leslie & Doris V. of Horseheads, NY
Wednesday, February 3rd
Mr. McCullough was friendly and caring. He worked very hard to make sure I would have hot water.
Alene C. of Horseheads, NY
Monday, May 11th
John was very professional during his visit. his knowledge and abilities were obvious by his work. Thank you.
Beth O. of Horseheads, NY
Friday, October 29th
A pleasure to work with Steve's crew and Todd!
Conifer V. of Horseheads, NY
Monday, July 11th
The generator installers were so nice and polite. They were all very nice those two boys just stood out from the rest.
Geoff & Kristie C. of Horseheads, NY
Sunday, October 31st
I was very pleased that he showed what he did before closing the furnace up.
Majorie W. of Horseheads, NY
Monday, October 3rd
Eric was very polite & knowledgeable.
Marjorie W. of Horseheads, NY
Monday, October 3rd
Sandra did an excellent job finding the different things we needed and the guys did a good job. We are very pleased with your whole program. Thank you very much.
Ray F. of Horseheads, NY
Friday, March 6th
I am so happy to have a new hot water heater and new insulation in my attic. The crew did a fantastic job, very neat and clean. Such nice people, they answered all my questions. Jason was very helpful and kept in touch with me through the whole process, can’t say enough about how kind and patient he was. I highly recommend Halco to everyone!
Betsy L. of Horseheads, NY
Monday, June 27th
I'd just like to say I appreciated the integrity displayed by Halco throughout this process. I initially had my worries that we were going to be sold on a lot of things we didn't need, but the first visit from George helped allay those fears. He pointed out aspects of the house we were not aware of as problems. Such as the bathroom fans venting into the attic, air circulation in the basement, issues with the dryer, and of course the leaking gas pipes. We were glad when the crew came out to fix these issues and more and also bring our insulation up to code. When George came out for the follow-up visit, he found that the gas pipes still had a minor leak, and I was impressed that Halco would double-check their work. Then the crew returned and they showed me how gas leaks are confirmed with that special fluid. Then I could actually see the bubble form and understand the process. That was useful for me to see. The crew then immediately redid the joint and we confirmed the seal was good. Then the guy gave me tips as he reignited the pilot on the water heater before they left. The ability to recognize, acknowledge and fix mistakes has become rare, and I am glad to see it exists at Halco.
Ed B. of Horseheads, NY
Monday, September 27th
Very helpful with all my questions!
Cindy S. of Lodi, NY
Wednesday, October 22nd
We have a current contract with you, had an emergency call tonight and had a great experience overall. The person that answered the call immediately reached out and found us a technician that could come out and the technician, Tom, whom we have worked with before, was, as always, professional, efficient and took that extra step in solving the problem. Just wanted to call these folks out for a job well done, thank you!
Amy S. of Burdett, NY
Saturday, July 8th
Halco has been very cooperative in their part of this "Energy Program." All the technicians were very responsive to our requests.
Peter & Laura M. of Burdett, NY
Wednesday, March 11th
Same day repair. John was also able to combine annual cleaning w/repair to save service charge. Warranty on boiler meant = FREE!
Erika E. of Burdett, NY
Tuesday, September 6th
I have never had a service man that did such a thorough job of cleaning the furnace. Thank you.